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What do the different Project Status's mean? (Quoted, Ordered, Start, In Process, Complete, Declined)
What are your SLA finish options?
What is your freight policy?
Why do you only offer Strip and Ship finishing for HR (Hi-Res) .003" beam parts?
When is the HR (Hi-Res) .003" beam mode needed?
Project Status Definitions
Quoted- The project is in the quote stage and an order has not yet been submitted.
Ordered - The order has been entered with a PO number and the order is on hold, pending credit approval.
Start- A credit card that has been approved or a PO that has been approved for credit will be denoted as start. This means the order has been accepted and is ready to start production.
InProcess - The order is in the process of being built.
Complete - The order has been completed and has been shipped.
Declined - This will only pertain to an order that was a purchase order. If credit has not been approved the order will be marked as declined and we will be in touch to discuss further.
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SLA Finish Options
STRIP AND SHIP: Excess resin and any positive evidence of support removed. Part is UV cured.
STANDARD: Part is sanded to minimize stair stepping on exterior surfaces, and bead/vapor blasted to achieve consistent finish.
NOTE: We offer full prototype painting, RTV molding, plating and finishing services. We do not want to quote this work automatically on line due to the hand labor involved in finishing. We are happy to quote this work if you email us at
info@hi-res3d.com .
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Freight Policy
We will ship Fedex Prioroty Overnight unless instucted otherwise. We also offer choices of Fedex 2nd Day or you can supply your Fedex or UPS account number and we will ship using your account in the manor you choose.
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.003" beam (HR - High Res) -- Why only strip and ship option?
When producing parts on a Viper SLA machine in High Res (HR) mode with a .003" laser beam and .002" z steps, the intent is to re-create very fine detail. If you then begin to sand or finish these parts with other abrasive techiques, it is very easy to remove desired features. If you would like .003" beam parts finished in some fashion, let us know and we can do what you would like us to do.
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When is .003" beam (HR - Hi-Res) mode recommended?
In general, a Viper in NR (Normal Resolution) can build a wall down to .015". A Viper in HR (Hi-Res) can build a wall down to .006". If your part contains features smaller than .015" you will get a better part if you have it built in HR mode. If you have questions on your specific geometry contact us and we can make recommendattions.
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